If you are an ardent fan of ASOS online shopping site, you should know their return policy. ASOS has different return policy in United States of America than other countries of the world. A consumer or buyer can quickly return the purchased products. If consumers go through the right process and before the time returning an item on ASOS in most cases can be FREE, and they will get good benefits by getting the correct product.
What are the rules of the ASOS return policy?
There are some specific steps of the ASOS return policy in the USA. As soon as a buyer requests to return the product, they will get a notification via E-mail at their registered mail address and get an SMS on their registered mobile number. The consumer can track the process by logging in his ASOS account page by clicking “My orders”. There is also another benefit given by ASOS return policy, and that is the refund process.
If a buyer wants to return the package, they can choose the refund option. If the buyer wants to exchange the product, then the replacement option is also available on their website. Some people find it hectic to return their unwanted products via online shopping sites. Still, the ASOS return policy gives you the absolute freedom to repurchase those unwanted or dispute products. This shopping site deals with many consumers worldwide, like the US, Singapore, and Australia.
Does ASOS have free returns?
ASOS returns are FREE in USA if you use USPS, or UPS Ground. Generate and print you return label from the ASOS portal and for any of the courier service. Before initiate return process, make sure to fill our ASOS returns form and attach it with parcel.
How long does the ASOS product return process take?
As per ASOS return policy, disappointed buyers can return any purchased item from ASOS store within 45 days of buying it.
- Buyers need to follow some basic steps to deliver the purchased item to the ASOS store.
- When a buyer chose the pickup, the collect location will be available easily.
- After choosing that consumer can return the purchased item within 45 days from the pick-up location.
- If a buyer return the product within 28 days of the delivery date, the he can collect the full refund via online payment mode.
- If the product is returned after more than 28 days which means 29 days or more, then buyer won’t get the full refund but a gift voucher will be given with applicable credits.
- If the product is purchased via debit or credit card, the refund would be transferred to the same mode of payment i.e. debit or credit card.
- ASOS return policy doesn’t offer cash refund.
- If the buyer’s mode of payment transaction is Cash on Delivery then, they have to provide their debit or credit card details while filling up the return policy form.
ASOS Return Policy – Terms and conditions
There are some strict rules when the buyer wants to return some products. It depends on what kind of goods the buyer wants to exchange like whether it is a food product or apparel like swimwear.
- After verifying the product details and order details- customers will be requested to confirm the return process.
- The buyer needs to fill up the return policy form and confirm the package’s location, including invoice, price tags, and other accessories.
- After that, pick up schedule will be allotted hand-in-hand in the case return and replacement.
- The replacement product will be delivered to the buyer after the previous work will be received by the ASOS company.
- Consumers can keep tracking their orders via online shopping account.
- As mentioned earlier, the return policy depends on the products and offers. It also depends on any major sale such as Black Friday or New Year sale.
- If a buyer gets any faulty item such as men’s apparel, makeup kits or any other eligible product on a big offer day, buyers have to go through some additional policies.