CVS is a famous brand for selling prescribed drugs, medicines, footwear, cosmetics, makeup, and other beauty products. CVS also offers its money order service at local stores. Some buyers find CVS return policy complex to understand because of their various products. Here we are with the details and explanation of the return policy of CVS.
What is the CVS Pharmacy Return Policy?
If the shopper is not satisfied with their unopened and unbroken purchased item from the store or online, they can return or exchange the product within 60 days of buying. But, this return policy comes with certain restrictions. The CVS returns are managed by a third party company for issuing refunds of products.
CVS Return Policy with Receipt
Buyers can return items within 60 days of purchase to get a full refund. The buyer must provide the original receipt, photo ID card, and credit card details to return the product. Shipping charges are non-refundable if the received product is broken or damaged.
CVS Return Policy Without Receipt
If the buyer has no receipt, then they must show their original photo ID like driving license, voter card, military card, etc. to verify your identity. After verifying the buyer’s ID proof, CVS may refund the money in-store credits. But, the product must be unopened, new, and unused. If you can’t provide the original receipt, you will get a refund as a store credit card. The exchange will be done for the same purchased product.
CVS Pharmacy In-store Return Policy
The products purchased through the CVS store can be returned to any nearby CVS local store. To get a hassle-free return at the store, you may follow the mentioned steps:
First, please check the time limit for returning the product according to CVS Policy.
- These three documents are needed for verification at the CVS store: Your photo ID, original receipt of the product, and your credit card.
- The refund will only be issued if the product is unopened, and the verification will be done via a third-party.
- Once the verification and eligibility check is done, the buyer will get a refund in the form of the original payment method (credit card or debit/cash card).
CVS Online Purchases Return Policy
CVS offers its buyers to return online purchased CVS items via mail. The buyer should call the CVS customer service to confirm eligibility before returning the items by mail. You need to ship the eligible items to the given return address on the label. After verification, CVS will process the return and refund the money through the original payment method.
Non-refundable products at CVS
The non-refundable products are listed below:
- Gift cards
- Pre-paid cards
- Phone cards
- Customized items like footwear, motorized scooters, lifting chains
What is the return policy of retuning beauty products?
You can return beauty products like perfume, body lotions, etc. within 60 days of purchasing. The items must be unopened and unused.
What is the return policy of prescribed medicines in the CVS store?
You can return prescribed medicines from the store and online after showing the original prescription of the medication.