Everlane Return Policy – Returns and Refunds (In-store/Online)

The Everlane return policy offers a smart and straightforward return and exchange policy to its consumers. People really like the way their policies give them the liberty to return the item after a number of days. In this article, we will discuss the Everlane return policy.

What is Everlane Return Policy?

• Everlane return policy offers to return the purchased items within 30 days in the USA. Internationally, the time limit is 45 days. 
• Everlane return policy doesn’t accept any return after 30 days. The consumer must return it within 30 days and shipping charges are non-refundable. 
• If the buyer bought the item during any final Sale or via gift cards – then no refund will be issued for that item.
• All returned items must be new. The items must be unwashed and unworn condition. The buyer must provide the original packaging with original tags and boxes. 
• The Refunds will be issued as a store credit or the original form of the payment.
• Store credit is only available in the USA and Canada.

Online Everlane Return Policy 

1. Log in to the Everlane account and go to the Orders & Returns page.
2. The buyer must select the item they would like to return and show the reason for returning.
3. Download the prepaid shipping label and print it. 
4. Stick the shipping label on the mail item. The purchased item must be sent within 30 days after the packaging date. 
5. The refund will be issued on the buyer’s credit/debit card, or the buyer can get the refund in the form of the store credits for placing further orders.

Everlane In-store Return Policy 

Everlane In-store Return policy is applicable in the US only. The buyer can return the purchased item within 30 days. The purchased items must be in original condition with original packaging, price tags. The items must be new, unwashed, and unworn.

Everlane Gift Return Policy

Everlane offers a store credit policy for returning the gift. If the buyer faces any trouble regarding the gift return policy, they can contact return the gift online.

Underwear & Bodysuit Policy

Everlane allows you to try your first pair of underwear and can return that in 60 days even if the tag is removed. Whereas, for future purchases of these items, you can only return them if they are unopened and in original condition. Make sure to retain the Hygenic liner of the bodysuits to get refunds that too will only be accepted if the sale will not be final sale.

Summary & Key Points

The best part of Everlane’s policy is the time duration as it accepts returns within 30 days excluding the final sale items. Refunds are issued back to the original form of payment. Any order which was placed with available store credits will get the refund back only in-store credits. Store credits cannot be exchanged for cash and can only be used for future purchases with Everlane. Whereas, these credits carry lifetime validity so you can use them at any point in time in the future.

For any further assistance, visit Everlane’s official website and look for Help Center. You can contact support from there if you didn’t find your question answered.