Art & Crafts, Electronics, Home Improvement

Wayfair Return Policy – Refund and Exchange Policy

Wayfair, one of the prominent brands of kitchen appliances, home and bath décor, furniture, and other departments. As it is trendy among its US buyer, Wayfair offers a flexible and convenient return policy.

What is’s return policy?

If the buyer is not happy buying furniture or other home or kitchen décor items from Wayfair, they can quickly return or exchange it within 30 days of purchasing.

Due to recent COVID 19, Wayfair follows strict rules and regulations on returning and exchanging items. They are not allowing pickups of large items like furniture or another home décor in some selected areas. For shipping further details, you may visit the official Wayfair shopping site or contact their customer service.

Large items Return Policy at Wayfair

The buyer can return large purchased merchandise like furniture, kitchen appliances, or home decors within 30 days of buying or receiving it as long as the items have not been fixed or installed.

The large appliances purchased must be returned with the original packaging. For some instances, Wayfair may take charges on shipping. This is the way Wayfair’s return policy works. 

Before fixing the large appliance on your home or office, please check some essential restrictions, which are mentioned below:

  • Check the received shipping box, whether it is damaged or broken.
  • Check all the received parcel details with the product name and model number according to your order.
  • Open the box with the shipping label and check the product 

If the buyer receives the wrong parcel or damaged item, they can deny the delivery immediately. The delivery representative will contact Wayfair, and there are many ways to return the parcel via mail or handle it over to the representative.

Wayfair Furniture Return Policy

Online buyers may get confused about what’s Wayfair’s return policy as it seems a bit complicated to many, but Wayfair’s return policy offers you to return your furniture within 30 days. 

The purchased furniture must be new and undamaged with the original packaging and the original invoice.

Wayfair Mattress Return Policy

Wayfair’s return policy for furniture is quite remarkable as Wayfair offers a unique mattress return policy. It gives you the opportunity to trial your new mattress for 100-night, and this trial is free.

If the ardent buyers are not satisfied with the purchased mattress after using it for 100 days, they can return it without any shipping charge. 

Wayfair Rug Return Policy

Your purchased rug or carpets are also easily returnable at any Wayfair store within 30 days. The rugs and carpets must be new and unwashed. 

Stained or damaged rugs are not eligible for return. Without the original receipt or shipping label, Wayfair doesn’t approve their return or exchange policy. 

If the buyer has bought rugs at a clearance sale, it can’t be returned or exchanged. Wayfair doesn’t charge any shipping costs.      

You will get more information about Wayfair’s return policy on The buyer has made many frequently asked questions there, which will help you resolve your return policy issues.

Wayfair Open Box Return Policy

Wayfair doesn’t approve opened box purchased items for return or exchange. If you want to return your online order, be careful about open box items.  

Wayfair Return Policy Free Shipping

The purchased items must be unbroken and undamaged. Generally, Wayfair doesn’t charge for shipping, and it has a free shipping return policy.

But, if Wayfair received any broken or damaged pieces in some rare cases, then the shipping charge can be deducted from the net refund value. 

Wayfair Shipping and Returns

The buyer can return or exchange their purchased item via mail or online, and most of the time, Wayfair doesn’t cost any extra shipping charge.  

Non-refundable items at Wayfair

Many items are not accepted during return time. The non-refundable items are given below:

  • Stock clearance sale items
  • Gift cards from Wayfair 
  • Customized or personalized items 
  • Discounted items 
  • Installed large or small appliances  
  • Items that are marked as Non-refundable discounted items 

Wayfair gives you the facility to get your refund as the original payment method via Debit or credit card. If the shipping charge is eligible, then the amount will be deducted from your purchased amount